Lessons from fast food

The more appreciative you are of what someone does, the more they WANT to go the extra mile for you and help you. If you treat people like they owe you obedience, (even if they do) the more they feel used and tired of being told what to do. If someone comes in early to help you, don't act angry when they want to leave on time. Show appreciation when people do something good and they will desire to do more to help you. Your attitude affects how much I will genuinely do everything I can to help whoever you are, be it my boss or a customer.